7 | Tablets: Phone and Messaging
Options to Pay for Trust, Telephone, Tablet Services, Messaging, Restitution & Fines:
Customer Service
877-650-4249
There is a fee to use
automated payment service
ONLINE:
www.connectnetwork.com
TOLL-FREE PHONE:
AdvancePay Phone: 800-483-8314
PIN Debit Phone: 855-706-2445
Trust: 888-988-4768
MOBILE APP:
Search for ConnectNetwork on Apple and Android
Residents can receive and send email-like messages with friends and family members of the GTL message application. These messages can contain a picture or a 15 second video.
Your family or friends can follow these 2 steps
to initiate messaging with you:
| STEP 1 |
Go to www.connectnetwork.com or download the ConnectNetwork app from the Apple App Store or Google Play Store. Locate your resident’s correctional facility and add them as a contact using either their inmate ID or first/last name. Draft a message, purchase message credits to send messages, and purchase additional credits to send to your inmate to reply. |
| STEP 2 |
Have your resident log into a kiosk or tablet, click on Messaging, and view their inbox. Friends and family members must create and send the first message. If you have any questions, please call us toll-free at 877-650-4249. |